Terms & Conditions

These terms govern your use of travelnewyork.com (the "site"). By using the site you agree to them. If you do not agree, please do not use the site.

About the site

TravelNewYork helps travelers discover events, tours and experiences in New York City. The site is operated by [Legal entity name — to be confirmed]. We act as an affiliate: we do not sell tickets ourselves. When you choose to book, we redirect you to our ticketing partner Hellotickets, which completes and fulfills the purchase.

Bookings are made with Hellotickets

Any booking you make is a contract between you and Hellotickets and is governed by Hellotickets' own terms and conditions. Payment, ticket delivery, changes, cancellations, refunds and customer support for a booking are handled by Hellotickets. We are not a party to that transaction and are not responsible for it.

Prices & availability

Event listings, prices and availability shown on the site are provided for guidance and can change at any time. The final price and availability are the ones confirmed at checkout on Hellotickets. We make reasonable efforts to keep listings accurate but do not warrant that they are always complete, current or error-free.

Acceptable use

You agree not to misuse the site — for example by attempting to disrupt it, access it through automated scraping without permission, or use it for any unlawful purpose.

Intellectual property

The TravelNewYork name, branding, design and original content on the site are owned by us or our licensors and may not be copied or reused without permission. Event, venue and artist names belong to their respective owners.

Limitation of liability

The site is provided "as is". To the fullest extent permitted by law, we are not liable for any loss arising from your use of the site or from any booking made with Hellotickets, including losses caused by inaccurate listings, unavailable events, or interruptions to the site.

External links

The site links to third-party websites, including Hellotickets. We are not responsible for the content or practices of those sites; their own terms and privacy policies apply.

Governing law & changes

These terms are governed by the laws of Spain, where the site operator is established, without prejudice to any mandatory consumer-protection rights you have under the law of your country of residence. Disputes are subject to the competent courts of Spain. We may update these terms as the site evolves; the "last updated" date above reflects the latest version.

Contact

Questions about these terms? Email support@travelnewyork.com.