Privacy & Cookie Policy

This policy explains what information TravelNewYork collects when you use travelnewyork.com, why we collect it, and the choices you have. We keep data collection to a minimum and only load analytics after you have given consent.

Who we are

TravelNewYork is a website that helps travelers discover events, tours and experiences in New York City. We operate as an affiliate: when you choose to book, we redirect you to our ticketing partner Hellotickets to complete the purchase.

The data controller responsible for this site is [Legal entity name — to be confirmed], [registered address — to be confirmed]. For any privacy question, contact us at support@travelnewyork.com.

What data we collect

• Usage & analytics data. With your consent, we use Google Analytics 4 (loaded through Google Tag Manager) to understand how visitors use the site — pages viewed, approximate location derived from your IP address, device and browser type, and on-site interactions. This helps us improve the site.
• Preferences. Small cookies remember your consent choice and your language preference (see Cookies).
• Messages you send us. If you email support@travelnewyork.com, we process your message and contact details to reply.

We do not ask you to create an account, and we do not collect or store payment details on this site.

Booking & the redirect to Hellotickets

When you proceed to book, you leave TravelNewYork and continue on Hellotickets, our ticketing partner. The booking — including any personal and payment information you provide there — is handled by Hellotickets and governed by Hellotickets' own privacy policy and terms. We receive aggregated referral information so we can be credited for the visit, but we do not receive your payment details.

Legal basis & your choices

We rely on your consent for analytics cookies — they are off by default and only load once you accept. You can withdraw consent at any time by declining the banner or clearing this site's cookies. Processing of support emails relies on our legitimate interest in answering your enquiry.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our processing of your personal data, to data portability, and to withdraw consent. To exercise any of these, email support@travelnewyork.com. You may also lodge a complaint with your local data protection authority.

International transfers & retention

Our analytics provider (Google) may process data on servers outside your country, including the United States, under appropriate safeguards. We keep analytics data only as long as needed to understand site usage, and support emails only as long as needed to handle your request.

Changes to this policy

We may update this policy as the site evolves. We will revise the "last updated" date above when we do.